Sony seems to be offering refunds to customers who own the PlayStation 4 digital version of The Last of Us 2 and purchased the PlayStation 5 remaster at full price. A circulating message online outlines the offer of a refund specifically for this scenario, highlighting the $10 upgrade path that is currently available. The message assures customers that they will still receive any pre-order bonuses that were included in their original pre-order.
Some PlayStation owners have reported that The Last of Us 2 Remastered on the PlayStation Store is unavailable for those who own the PS4 version. This discrepancy may have led to purchases of the PS5 version by individuals who were not aware of the upgrade option. The Last of Us 2 Remastered was released on January 19 for PS5.
This move by Sony appears to address concerns raised by customers who may have inadvertently purchased the PS5 version without taking advantage of the available upgrade path. The original game received widespread acclaim for its gameplay, cinematic storytelling, and rich world design. The remastered version is expected to enhance these aspects further, providing an upgraded experience for players on the newer console.
PlayStation Refunding The Last Of Us Part II Remastered PS5.
If you own PS4 digital edition you'll upgrade for $10. pic.twitter.com/VTKUiCr15d
— @Zuby_Tech (@Zuby_Tech) January 18, 2024
As the gaming community explores the features and improvements in The Last of Us 2 Remastered, the offer of refunds demonstrates Sony’s responsiveness to customer feedback and commitment to ensuring a fair and satisfactory experience for PlayStation users.